2475 84th ST SW
BYRON CENTER, MI 49315
616-277-1107
INFO@FEATHERBIRCH.COM
© 2018 FEATHER AND BIRCH
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Online Clothing Purchases

 

We will accept online clothing returns 10 days from the day your order is delivered to you,according to the tracking number. All clothing must be returned in unworn, unwashed, and in original with tags attached condition. Items with makeup, deodorant, or other stains, cannot be returned. Please email us at info@featherbirch.com to start the return process.

Sale items, custom items, vintage items, undergarment, socks, scarves, belts, hats, hair accessories and gift cards cannot be returned.

We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.

 

When returning an item please enclose a copy of your receipt. 

 

Online Home Decor Purchases

Home decor items must be returned unopened in their original packaging. If the seal is open or tag/packaging is removed from home decor items they are not returnable. Damages must be reported within 3 days of receiving merchandise or cannot be returned.

If any returns do not meet these requirements, you will be contacted, and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.

 

When returning an item please enclose a copy of your receipt. 

 

If you have any issues with your ordered product please email us at info@featherbirch.com.

 

In Store Purchases 

Clothing and accessories returns are accepted within 10 days of sale for exchange or store credit.

All clothing and accessories must be returned in unworn, unwashed, and in original with tag attached condition. Items with makeup, deodorant, or other stains, cannot be returned.

Home décor items are accepted within 10 days of sale for exchange or store credit if undamaged. When transporting home décor items be sure to take caution as they can be fragile.

Sale items, custom items, vintage items, undergarment, socks, scarves, belts, hats, hair accessories and gift cards cannot be returned.

Thank you. For any questions please contact us, info@featherbirch.com

Return Policy